Whether you’re storing customers’ product or your own, it’s important to understand and trust that operations are running smoothly even while not onsite. The age of walking around with a clipboard writing down temperatures and other environmental conditions is over.
With ConnectedFresh’s plug-and-play sensors, remote teams and on-site management have instant and continuous access to live data. This includes sensor readings, historical trends, and instant notifications to key team members based on temperature fluctuation outside of intended range.
Reducing risk through automatically and continuously monitoring product gives both you and your customers peace of mind knowing that product is held at specific conditions and any deviations will notify team members with time to act. From produce to fine wines, ConnectedFresh is here for you.
A high value wine distribution facility relied on manual temperature and humidity tracking for all of its storage units. This facility would receive shipments of wine and hold them as a warehousing service until they reached stores, markets, and other distribution paths.
To ensure that customers’ product was properly cared for, team members would walk around the facility multiple times a day, writing down temperature and humidity readings on a clipboard. These logs met the requirement to their customers of maintaining operations, but were not digitized or validated – there were some instances of these logs being filled out after the fact without walking around, and were sometimes seen being filled out ahead of time.
Looking to bring in more high value customers by positioning themselves as technology-forward and trustworthy storage partner, this facility was looking for a technology solution to monitor its customers’ products.
Partnering with ConnectedFresh, a pilot program was created to enable automatic tracking of temperature and humidity of specific high-value storage areas. Optimal temperature and humidity limits were set and notifications were sent to key team members and management if any deviations occurred. ConnectedFresh sent pre-configured sensor kits – the facilities team only had to plug in the gateway and turn on the sensors and they were up and running.
A facility-wide dashboard was immediately available to showcase current temperatures and humidity levels with the ability to set notification thresholds and view all historical records at any time. Additionally, team members could very simply pull temperature records upon customer request to showcase transparency and validation.
An initial successful pilot program received great feedback from both facility team members and customers who received the benefit of additional transparency and validation of their product safety.
The solution was expanded within the facility and monitoring provided by ConnectedFresh is now used as a differentiator to gain new customers. They have already had some customers expand their business after learning about the additional care and investment from this facility to protect their product.
Concurrently, management and onsite team members have a centralized view of current operations across the facility with automated reporting of areas at-risk. Area and on-site managers receive notifications when temperature or humidity deviation was at risk, prompting proactive maintenance of coolers and resolving challenges before they became issues ultimately impacting their customers.