Onboarding

Live in days. Not quarters.

White-glove onboarding from kickoff to compliance reports. We configure everything before it ships, your team mounts sensors and plugs in a gateway, and there’s no IT project anywhere in the plan.

~15 min per locationNo IT projectHardware ships pre-configured

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The rollout

Kickoff to compliance reports, day by day.

No implementation phases. No steering committees. Here’s exactly what happens between signing and monitored, from the first call onward.

Day 0

Kickoff call

A short call with your team to scope every unit — walk-ins, reach-ins, freezers, prep lines, dry storage. We map what to monitor, where alerts should go, and what your compliance reports need to show.

Days 1–3

Sensors ship, pre-configured

Your hardware leaves our warehouse already provisioned and talking to your gateway. No pairing, no apps, no setup screens — every sensor is labeled for the exact unit it belongs on.

Install dayThe famous 15 minutes

About 15 minutes per location

Mount the sensors, plug the gateway into power and cellular or ethernet, and you’re done. Readings start flowing to your dashboard right away.

Week 1

Alerts tuned to your operation

We tune alert thresholds to your equipment and your workflows, and wire the right people to the right alerts — the closing manager gets the walk-in alarm, not the whole org chart.

Week 2+

Compliance on autopilot

Compliance reports are flowing, your team is off the clipboard, and we set a quarterly review cadence to keep tuning as your operation changes.

Division of labor

What we handle. What you handle.

Managed service means the heavy lifting stays on our side of the table.

We handle

Sensor and gateway configuration

Shipping, labeled and ready to mount

Monitoring setup and dashboards

Alert threshold tuning

Hardware replacements

Ongoing support

You handle

Mount the sensors — adhesive or screws

Plug in the gateway

Tell us who gets alerts

That’s genuinely the whole list. If it takes longer than a coffee break, something went wrong on our end — and we’ll fix it.

The hardware promise

Hardware you never have to think about.

Sensors and gateways are included in your subscription — and so is everything that keeps them running.

Ships pre-configured

Every sensor arrives provisioned, labeled, and already talking to your gateway. Nothing to pair, nothing to program.

If anything fails, we replace it

Hardware support is included in your subscription. We monitor device health remotely, so replacements are often on the way before you notice.

5–10 year battery life

No charging schedules, no quarterly battery swaps. Sensors run for years on a single battery — and we track battery health for you.

Frequently asked

The questions every operator asks before day one.

No. Gateways connect over cellular or ethernet and run fully segmented from your network — no Wi-Fi credentials, no firewall changes, nothing installed on your systems. If your IT team wants the details, our security page covers the full architecture.

If anything fails, we replace it — hardware support is included in your subscription. We monitor device health remotely, so in most cases a replacement is on the way before you’ve noticed anything was wrong.

Self-install is genuinely about 15 minutes per location — sensors mount with adhesive or screws, and the gateway just plugs in. For larger rollouts, we provide coordinated install support so every location comes online on schedule.

Fast. Hardware ships in waves, each location takes about 15 minutes to install, and our team coordinates the schedule with you. Rollouts are measured in days and weeks — not quarters.

Your first location could be live this week.

Book a demo and we’ll scope your operation on the spot — units, alerts, reports, and a rollout plan measured in days.

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